Responsible for maintain and manage all aspects of IT technical infrastructure and operations of HK and construction sites / offices.
Support the IT infrastructure, including computer hardware, application software and configurations for the group.
Deliver timely, reliable and quality IT solutions to meet different internal project needs.
Plan, coordinate, and implement IT security measures in order to protect data, software, and hardware
Work collaboratively with teams, suppliers, vendors and users to deliver assigned projects and tasks on schedule and to run daily operations smoothly;
Monitor end-user computing performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
To perform inventory control of IT facilities, record keeping & documentations
Supervise and manage the IT Helpdesk operation.
Act as an escalation point (Tier 2 support) to resolve technical issues
Degree holder in Information Technology or related discipline
At least 3 years' experience in end-user support and IT project deployment.
Experience in deploying, managing and supporting in MS Windows OS platform, MAC OS platform would be an advantage
Experience with Server/Desktop Virtualization Technology;
Familiarity with LAN/WAN/VPN architecture and switching.
Holder of IT Industry certification such as, ITIL, MCSE, CCNA, PMP and etc. is highly preferred.
Knowledge of ManageEngine IT management software, Dell, Sophos, Netgear, QNAP would be an advantage
A good team player, detail-oriented, good problem-solving skills, self-motivated with good communication and interpersonal skills.
Good command in both English and Chinese.
Working in site office (Tung Chung)
Candidates with less experience will be considered as IT Support Officer / IT Junior Support Officer
Please send your application with full resume and expected salary to Human Resources Department, Units 601-605A, 6/F, Tower B, Manulife Financial Centre, 223 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong or click Apply Now (Please quote the job reference number and job title on the subject)