Job ref no.: CT3119337-01#5865

IT Officer


DYNAMIC ENVIRONMENT IN A REGIONAL SOURCING HUB CROSS CULTURAL WORKING ENVIRONMENT We are the apparel fashion sourcing hub for Peek & Cloppenburg KG Dusseldorf, Germany, one of the leading garment retailers in Europe with over 110 years of history. To cope with our business growth, we are looking an additional IT professional to join our Hong Kong office.

Job Description

  • Install, configure IT hardware, software, systems and networks
  • Monitor and ensure smooth daily operation of IT systems and networks
  • Plan, schedule and run regular checks on systems, networks and equipment
  • Provide troubleshooting and technical support with a customer-oriented mindset and in a timely manner across the company
  • Provide PC installation support, set up new accounts and maintain e-mail accounts, internet network and IT equipment
  • Provide help-desk support to users and technical guidance to remote staff across multiple offices (via phone, email, video conference etc.)
  • Contribute to and maintain I.T. policies, standards and system operation procedures
  • Troubleshoot a variety of computer and service issues, network connectivity, hardware/software issues
  • Provide first-line IT support to end users including setup and maintenance of user accounts, installation and maintenance of computer software and hardware, and troubleshooting of IT related problems
  • Provide training to end users and internal customers across the company
  • Identify and act on opportunities to constantly improve and update systems
  • Test new technology
  • Potential and willingness to guide junior staff
  • Handle other IT related ad-hoc tasks as assigned


  • Degree holder in Computer Science or related discipline
  • At least 3 years working experience in internal IT support. Garments industry is an advantage
  • Network infrastructure support knowledge, e.g. VPN, Firewall, Router
  • Customer service orientation
  • Self-motivated, quick response, strong problem solving and analytical skills
  • Responsible, continuous improvement, able to work independently and with positive attitude
  • Excellent communication skills and social skills and service-minded
  • Proficient in both written and spoken English and Chinese
  • Eagerness to take on challenges and an open mind to manage change and new opportunities
  • A good team player with proactive and positive working attitude is a MUST

Qualified candidates, please submit detailed resume, current & expected salary by clicking Apply Now.

Information collected will be treated with strict confidence and will only be used for recruitment-related purposes.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.