Job ref no.: CT3128817-01#3942

IT Officer

Hang Heung Cake Shop Co. Ltd.

Let Your Career Take Off with HANG HEUNG

Responsibilities:

  • Provide IT support for head office and branch office.
  • Work with operation managers to identify their business process, provide business process improvement advice and transform it into feasible IT solution.
  • Daily monitor, maintain the computer systems and network of the organization.
  • Participate in IT projects planning & roll out as assigned.
  • Support IT system documentation and IT operation flow improvement.
  • Maintain the tracking and inventory update of all IT equipment.
  • System and software design, defining the technical standards/specifications and coding styles, problem-solving, writing documentation, code review, and technical consultation.
  • Provide assistance enabling Web Support Portal accounts and resolving issues.
  • E-Commerce website development and maintenance.
  • Administrate stores’ IT asset management and keep up-to-date the store equipment list.
  • Manage and schedule installation, refurbishments, disconnection and stores closure.
  • Create support cases with technically accurate problem descriptions and dispatch cases according to handling guidelines.
  • Alert Support Management in regards to Urgent support situations.
  • Other ad-hoc projects and assignments as required.

Requirements:

  • Degree or above in computer science or other related disciplines with 2-3 years of manufacturer/ retails operations experience
  • Good command of written and spoken English, Cantonese and Mandarin
  • Great team player, independent, self-motivated, a strong sense of responsibility & problem-solving skills
  • Patient to listen and willing to learn
  • Familiar with store operations and procedures is an advantage
  • Solid experience in web and e-commerce development skills - shall include but not limited to HTML/JS, MySQL, etc.. operation
  • Tech-savvy and willing to share new technical knowledge
  • Ability to multitask with proven ability to follow processes and procedures; Analytical thinker with strong attention to detail
  • Immediately available is highly preferred

We offer attractive remuneration package to the right candidate. Interested parties please send resume with expected salary by email [via CTgoodjobs Apply Now ].

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