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Job ref no.: CTB-05333
PCCW Solutions Ltd

IT Operations and Maintenance Support

PCCW Solutions Ltd

Benefits
  • 5-day week

The Job 

  • Coordinate and arrange operation work
  • Monitor the operational status of system
  • Communicate with customers, support teams and operators in order to deliver quality helpdesk support
  • Perform first-line problem detection & escalation and provide daily system support
  • Perform shift duty

The Person

  • Bachelor’s degree in Information Technology, Engineering or related disciplines
  • 1 - 3 years’ of experience in management or data center operations
  • Analytical, self-initiative and responsible
  • Holder of valid certification of ITIL Intermediate Level or above is an advantage
  • A good team player with analytical & problem-solving skills, self-motivation and good interpersonal skills
  • Good command of spoken and written English and Chinese 

We offer rewarding career with attractive remuneration package including 5-day week, retirement scheme, generous annual leave as well as comprehensive training to the right candidates.

If you have the desire for a challenging and rewarding career development, send us your resume quoting your present and expected salary by email or fax to the Human Resources Department.

Fax: 2989 6309

Email : hrpccws@pccw.com

For more information on other job opportunities of PCCW Solutions, please visit our website at http://www.pccwsolutions.com/public/Career/Career%20Event%20and%20Job%20Vacancies/

PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies (http://www.hkt.com/staticfiles/HKTCorpsite2/Privacy%20policy/(HKT)%20HR%20Privacy%20Policy%20Statement%20(version%20-%20Nov%202017).pdf), a copy of which will be provided immediately upon request.

www.pccwsolutions.com

More job information
Job ref no. CTB-05333 (CT3115165-01#0449)
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 3 years
Career Level
  • Non-management level
Education
  • Degree