Job ref no.: CT3124455-01#6284

**IT Service Officer (In-house, perm, 13 months + Bonus)

Don Nelson Recruitment Limited

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Shuttle bus
  • Transportation allowance
  • … + 2 more

Our client is a Listed Company, they are looking for high caliber candidate to fill the following vacancy:


  • Account management and permission granting for IT systems
  • Assist the lead to work with various IT teams and business users for request fulfilling
  • Provide day-to-day support, to resolve IT-related issues
  • Analyse and support business process change and propose the related IT Operations change process
  • Coordinate the change management process to ensure system changes and the required documentation are approved before implementation
  • Work within Operations and application teams to perform service delivery


  • Diploma holder in IT, Computing, Engineering or related disciplines
  • Over 2 years IT experience, at least 1 year of IT services and operations
  • Strong analytical skills with relationship management
  • Effective verbal and written communication skills
  • Ability to interact professionally with different parties
  • Preferably with ITIL foundation or ITIL Practitioner
  • Aviation / MRO knowledge is beneficial
  • Candidate with less related experience and higher qualifications may consider as Assistant IT Services Analyst

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More job information
Job ref no. CT3124455-01#6284
Job Function
Employment Term
  • Permanent
  • Full-time
  • 2 years
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip