Job ref no.: CT3117400-01#0195
Johnson Controls Hong Kong Limited

IT Solution Delivery Leader

Johnson Controls Hong Kong Limited

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Shuttle bus

What you will do

You will report into the Global Sales and Marketing Delivery leadership team and be part of a dynamic global team with a responsibility to deliver enterprise scale ‘best of breed’ sales and marketing capabilities supporting our Fire, Security and HVAC business verticals, across Direct & Indirect. You will be at the forefront of helping to define and shape our organizations current drive to standardize and simplify the sales and marketing application landscape and drive towards customer centricity.

How you will do it

  • Liaise with Senior Business & IT Leaders to develop and gain executive approval for Sales & Marketing Portfolio with accountability for IT application related estimates.
  • Accountable for the global alignment on solution architectural design and application landscape in the region
  • Coordinate with Business Partner for IT demand related activities in Initiation and Planning Phase and ensure IT Executive approval to proceed into Build, Test & Deploy
  • Manage engagement with Enterprise Architecture team for validation of solution proposal as well as System Integrator partners
  • Manage the transition of program from deployment, Hyper-care, till day-to-day operational support
  • Accountable for Build, Test & Deploy across Sales & Marketing Portfolio as well as collating Portfolio Status for IT Leadership Review
  • Manage resource of direct reports and provide mentorship to develop career paths
  • Provide necessary support for Business Partner on IT Demand & Run team on Application Governance model

What we look for


  • Bachelor's degree in a technical or business management field, or equivalent combination of education, training & experience
  • Minimum of 10 years CRM experience with minimum of 5 years working as a Solution Architect in a sizable company with demonstrated leadership driving technology and architectural transformation in a matrixed organization
  • Extensive experience with key areas of enterprise architecture, including integration technologies, single sign on, master data management, industry reference architecture, as well as defining and delivering enterprise solutions
  • Good command of both spoken & written English and Chinese
  • Excellent interpersonal and presentation skills with proven ability to rapidly learn new technologies
  • Experience with Agile implementation methodologies.
  • Willing to travel whenever necessary


  • Strong experience in business process areas including Lead/Prospect management, Marketing Automation, Account / Contact, Opportunity / Configure Price & Quote (CPQ), e-Commerce, Analytics, Knowledge, Service (including Field Service), Partner/Channel Management, Incentive Compensation, General Data Management
  • Strong experience in defining and delivering enterprise applications on the Salesforce Platform
  • Possess industry experience in Manufacturing or Engineering related fields

Interest parties please send your application letter & CV including current and expected salary, date of availability to [via CTgoodjobs Apply Now ]

Only the shortlisted candidates will be notified. Data collected would be used for recruitment purposes only.


More job information
Job ref no. CT3117400-01#0195
  • N/A
Job Function
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
  • 10 years - 15 years
Career Level
  • Senior management level
  • Degree
Require to Travel
  • Travel occasionally