Job ref no.: CT3120968-01#0002
SPCA (Hong Kong)

IT Specialist

SPCA (Hong Kong)

Benefits
  • 5-day week
  • Medical plan

RESPONSIBILITIES:

  • To execute and to improve the IT systems & services support to the Society;
  • To collect user and system requirements for business flows and analysis, integration, migration and automation;
  • Responsible for project design, implementation and maintenance support;
  • To coordinate different projects in all aspects such as integration with technical knowledge, time, resources and delivery control, design, configuration, trouble-shooting, T&C services;
  • To drive process improvements and project governance.

REQUIREMENTS:

  • Degree holder in related disciplines;
  • Minimum 5 years of working experience in CRM, ERP, Digital Marketing, Loyalty Management, Customer Relationship or Project Management and with IT background;
  • Sound knowledge with CRM, ERP, Financial systems and databases;
  • Experience with major system upgrade and integration (Accounting and Clinical system would be a big plus);
  • To actively manage detailed project plan/timeline, scope, risks, escalation, and contingency plans;
  • Administer all stages of requirements, design, testing, training, production deployment and post-production support;
  • Hands on experience for technical support and troubleshooting;
  • Good knowledge of ITIL frameworks, holder of PMP certificate or equivalent qualification is an advantage.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose. Please submit your full resume with expected salary to The Human Resources Manager, SPCA (HK), 5 Wan Shing Street, Wanchai, Hong Kong or Email to hr@ spca.org.hk. Interested parties are invited to visit our website www.spca.org.hk for more information about us.