Job ref no.: 3995539/001_1531304093
Michael Page

IT Support Analyst (1-man-band)

Michael Page

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan

A brand new in-house IT support role with one of the international e-Commerce top players. Be one of the founding member for their Hong Kong business!

Client Details

Our client is a leading luxury fashion retail/ e-Commerce company, and they are now seeking for their 1st IT member in Hong Kong to join their expanding team. The chosen candidate will be provided with excellent salary package, fringe benefits and personal/ career development opportunities!


  • Deliver both remote and on-site IT support to internal users
  • Utilise the ticketing system to log support cases, case escalation and closure
  • Proactively follow-up on outstanding support tickets
  • Administrate user accounts and access rights via Microsoft AD, Exchange, Office 365 and etc.
  • Document and share IT knowledge across the team
  • Maintain and prepare PC, IT peripherals, IP/ Cloud Telephony and etc.

  • Diploma or above in Computer Science/ IT/ related discipline
  • Candidates with 3+ year of work experience in an IT support/ system administrator position
  • Proficient in Windows/ Mac OS, Microsoft Office Suite, basic network protocols (E.g. TCP/ IP, Wifi), Microsoft Active Directory/ Exchange, and etc.
  • Capable to work indecently with limited supervision, as well as in a team environment
  • Great service oriented manner, with excellent communication and interpersonal skills
  • Any knowledge in IT Infrastructure will be a a advantageous (But not a must)
  • Excellent communication skills in both Chinese and English; proficiency in any Asia languages will be a plus

Job Offer

This is an excellent opportunity to join an expanding high end fashion company. Our client offers attractive remuneration package, flexible working environment.

To apply online please click the Apply button below. For a confidential discussion about this role please contact Roger Hon-Kit Liu on +852 2848 9542

More job information
Job ref no. 3995539/001_1531304093 (CT3115664-01#1441)
Job Function
  • Wanchai
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Non-management level
  • Asso. Deg or High Dip
Require to Travel
  • No travel