Job ref no.: CT3113077-01#0607

IT Support Analyst - Service Desk


Our client is one the largest global appeal companies in the world. With a long standing history of success and as part of the efforts to further strengthen their market position, the company is seeking an experienced IT Support Analyst to join the team.

Reporting to the IT Service Manager, you will be mainly handling the support for email, LAN/WAN, PC hardware and o/s, remote access, desktop applications, business applications. And provide first-line support for server operations. Moreover, you will maintain inventory records of company system, also for procedures, manuals and other relevant documentation.


  • Degree holder in Information Systems, Computer Science or other related disciplines
  • At least 4 years of Help Desk experience in desktop/server hardware, LAN administration, networking, Active Directory.
  • Knowledge in supporting Citrix XenApp 6.5
  • Strong analytical, interpersonal and communication skills
  • Strong user training experience or presentation skills
  • Fluent English is a MUST

Interested candidates, please click Apply Now to apply for this position or call Oscar Lau at +852 2845 6173 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

More job information
Job ref no. CT3113077-01#0607
  • N/A
Job Function
Employment Term
  • Full-time
  • 4 years - 7 years
Career Level
  • Non-management level
  • Degree