My client is one of the world's largest investment management organizations. With a long standing history of success and as part of the efforts to further strengthen their market position, the company is seeking an experienced IT Support Associate to join the team.
Installs, configures, troubleshoots, maintains, and supports technology and office systems.
Consults with business clients to ensure technology and office systems are meeting local needs and coordinates their acquisition and implementation.
Provide exceptional service to all departments using available resources while meeting set SLA’s
Participates in projects involving new technology evaluation, testing, and integration.
Document technical procedures for new technologies as well as update/maintain existing technical documentation
Performs additional responsibilities as assigned.
Degree holder in Information Systems, Computer Science or other related disciplines
At least 6-8 years supporting a corporate, technology-based environment in F&A industry
Experience on basic hardware (desktop/laptop) troubleshooting; Microsoft Windows and Office troubleshooting; Apple (MacOS and iOS) troubleshooting
Good understanding on desktop imaging and deployment technologies
Self-motivated, disciplined, good inter-personal and communication skills
Good command of written and spoken English, Cantonese and Mandarin
Interested parties, please send your CV to us by clicking Apply Now.