Job ref no.: BBBH716261 (CT3118201-01#4133)

IT Support Engineer, Contract

Morgan McKinley

Our client is a multinational cigarette and tobacco manufacturing company who is looking for a few IT Support Engineers to join the international team to provide technology support at its Hong Kong and Macau offices.


  • Provide first and second level technical support to business users via email, phone, message or in person
  • Perform hardware and software system installation and configurations
  • Liaise and maintain good relationship with business clients, local and global IT teams and service providers
  • Trouble shoot and resolve issues from business units and internal users on Windows/Mac, iOS/Android mobile devices
  • Support and evaluate hardware/software purchase
  • Deliver IT projects and ensure that the project tasks are completed within the project timeline
  • Handle ad hoc projects as assigned


  • Bachelor degree in computer science or related IT disciplines
  • Experience in Microsoft Office suite applications
  • Relevant experience in IT operations support
  • ITIL v3 Foundation certification is preferred
  • Excellent verbal and written communication skills, including Chinese and English
  • Team player with excellent interpersonal skills
  • Flexibility and ability to work in a busy team environment
  • Prior working experience in MNC will be an advantage
  • Immediate available is ideal

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More job information
Job ref no. BBBH716261 (CT3118201-01#4133)
  • N/A
Job Function
Employment Term
  • Contract
  • Full-time
Career Level
  • Entry level
  • Degree