Job ref no.: CT3117255-01#2786

IT Support Engineer (Finance)

PeopleLink Services Limited

- Linked with new opportunity!
PeopleLink is a professional recruitment firm specializing in the I.T. positions both for permanent, contract, outsourcing position. Our team includes senior executive recruiters, functional experts, and technology industry leaders who have held different kind of I.T. position from junior to executive level.
If you are interested in our position, please send your resume to [via CTgoodjobs Apply Now ]:

Provide on-site technical support for desktop PCs – both software and hardware
Set up computers and install software systems
Support in-house applications and market data
Perform basic hardware moves and changes
Record and manage all incidents and client requests in ticket-tracking system
Ensure timely resolution of issues
Report to managers of project progress, significant problems and expected delays
Provide other IT-related support which includes off-hour support

2-5 years of hands-on experience in end user technology support with trade floor support as an advantage.
Demonstrate strong troubleshooting skills for MS Windows (7/10) and MS Office applications
Practical experience in service desk systems e.g. ServiceNow, HP Service Manager, Remedy etc)
Demonstrable action taker attitude and responsiveness to requests from management
Resolving incidents/service requests and escalation
IMAC (Installation/Move/Add/Change/UAT) activity
Desktop inventory and asset management
Desktop software migration
Update operation procedure
Video conference and presentation support
Desktop hardware testing
Experience in supporting Mac as an advantage

Please submit your resume with current and expected salary. All applications will be treated strictly confidential for recruitment purpose only. Un-seclected candidates will be considered for other vacancies

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