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Job ref no.: 4001189/001_1528894945
Michael Page

IT Support Engineer

Michael Page

Benefits
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan

An IT Support Engineer role with a Fortune 500 international industrial company. You will be reporting to the Regional IT Manager and support end users on desktop IT issues across the Asia Pacific region.

Client Details

Our client is an international industrial company, with over 100 years of history, and is a Fortune 500 company.

Description

  • Deliver both remote and on-site IT support to internal office users on desktop technologies, such as PC, mobile devices, IP Phones, applications and other IT peripherals
  • Perform system troubleshooting and for more complexed issues, escalate to relevant local/ overseas teams, and take the ownership to ensure that the cases have been resolved and the closure of the ticket
  • Administrate and provision user accounts and access rights on MS AD/ Exchange
  • Maintain relevant documents and support procedures, and record completed support cases/ latest status on ticketing system
  • Assist with regional IT project deployment when necessary










Profile

  • Diploma or above holder in IT related disciplines
  • 2 - 5 year of relevant support experience in an end-user IT support position
  • Excellent communication skills in English (Both spoken and written), Cantonese and Mandarin
  • Good interpersonal skill and a service oriented manner
  • Proactive and self-motivated
  • Capable to perform with limited supervision






Job Offer

The client offers a competitive remuneration package, including:
  • Discretionary bonuses
  • Comprehensive Medical Coverage
  • 5-day work
  • Regional project exposure
  • Progression/ training opportunities


To apply online please click the Apply button below. For a confidential discussion about this role please contact Roger Hon-Kit Liu on +852 2848 9542

More job information
Job ref no. 4001189/001_1528894945 (CT3115664-01#1075)
Job Function
Industry
Location
  • Quarry Bay
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 5 years
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip