Job ref no.: CT3123872-01#3130

IT Support Engineer

E.C. Fix Technology Limited

Responsibilities:

  • Provide technical support and troubleshooting as Level 1 support for Hong Kong customers.
  • Implement project, perform testing, install and configure equipment, contain and execute change, prepare document and provide maintenance support for customer’s infrastructure and system

Requirements:

  • High Diploma holder in Computer Studies, Information Services or related disciplines;
  • Minimum 1-2 years relevant experience in a technical support role, experience in large corporate industry or multinational companies is preferred;
  • Good understanding of network , Microsoft technologies and cloud server environments
  • Experience in writing IT documentation is an advantage;
  • Strong communication and interpersonal skills and foreigner vendor liaison experience;
  • A proactive problem solver with customer focused mindset
  • Good command of spoken and written English and Chinese
  • Willing to work on shift with including public holidays

***** Please provide your expected salary in your CV for reference *****

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