Job ref no.: CT3123872-01#6286

IT Support Engineer

E.C. Fix Technology Limited

Responsibilities:
Provide technical support and troubleshooting as Level 1 support for Hong Kong customers.
Implement project, perform testing, install and configure equipment, contain and execute change, prepare document and provide maintenance support for customer’s infrastructure and system

Requirements:
High Diploma holder in Computer Studies, Information Services or related disciplines;
Minimum 1-2 years relevant experience in a technical support role, experience in large corporate industry or multinational companies is preferred;
Good understanding of network , Microsoft technologies and cloud server environments
Experience in writing IT documentation is an advantage;
Strong communication and interpersonal skills and foreigner vendor liaison experience;
A proactive problem solver with customer focused mindset
Good command of spoken and written English and Chinese
Willing to work on shift with including public holidays

***** Please provide your expected salary in your CV for reference ***** Interested party, please send your details resume with current and expected salary to our Human Resources Department by clicking Apply Now with MS WORD Format ONLY.
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More job information
Job ref no. CT3123872-01#6286
Salary
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 5 years
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip
  • Degree
  • Master's degree