Job ref no.: CT3127825-01#6562

IT Support (F&B POS System)

Auphan Software (HK) Ltd

Auphan Software (HK) Limited

Located in the Pacific Northwest, Auphan Software Corp. is a North American based company established in 2002 by software engineers who believed that enterprise-class software should not be reserved for only a select few. Our products and services have been designed to help companies stay competitive and maintain profitability. We can provide effective and affordable software solutions to every business.

We are one of the few software companies that are not foreign to the restaurant industry. As a fellow restaurant owner, we have first hand knowledge of how things should work, and as well we had specific requirements which were not available to us by other POS systems. We used our abilities and knowledge to develop an affordable and easy to use product.

At Auphan, we value the relationship we have with all our clients. Every restaurant is unique with different requirements. If there are needed features that we do not have, we will create them. Our commitment is to meet your restaurant needs and exceed your expectations.


  • 5 Day Work Week
  • Comprehensive on-job training
  • POS System


  • Food & Beverage ("F&B") POS equipment and relevant devices' configuration, installation, training at clients’ venues in a professional manner
  • To provide onsite support/maintenance on PCs hardware/software and system
  • Troubleshoot for fault case and provide technical support either on-site or remotely to clients
  • Provide assistance in major POS system upgrade
  • Provide support on any ad-hoc tasks from supervisors
  • Provide after-office-hour standby/emergency support duties as and when required.
  • Develop good relationship with customers.
  • Normally need to work at out of office


  • Diploma holder or above in Computer Science, Information Technology or any related discipline
  • Knowledge in WAN/LAN, TCP/IP
  • Experience in PC and network support
  • Self-motivated with good analytical and problem-solving skills
  • Good communication and interpersonal skills
  • Relevant working experience in F&B POS system support will be an advantage
  • 2 years or above related experience is preferred
  • Fresh graduate welcome

Please send your full resume with expected salary to our e-mail address [via CTgoodjobs Apply Now ].
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