Posted on 2021-10-12

IT Support - International Bank (Open for Fresh graduate)

Nityo Infotech Services Limited

Our client is an international bank in Hong Kong, currently they are looking for high caliber candidates to join their team.

Job Duties:
  • Provide helpdesk and technical support for internal users on: Desktop hardware, , Software, MS Windows, Office, Outlook and networking Setup and configure desktop or networking devices and provide technical support 
  • Skills on supporting tablet or smartphones
  • Troubleshoot I.T related issues and report to line manager or supervisor on the issue
  • Addressing & Resolving client issues for Laptop/Tablet/Printer etc once ticket is raised.
  • Solving issues in the given TAT for cases categorize as (critical, High, medium, low, VIP, VVIP)
Requirement
  •  Higher Diploma in Computer Studies or above
  •  At least 1 working experience in I.T related field and have solid helpdesk or deskside support background (Fresh graduate with passion in IT also ok)
  •  Knowledge of Windows XP, 7 and Windows based applications.
  • Good communication and interpersonal skills
  • Immediately available is a plus
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More job information
Salary
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 1 year
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE