Job ref no.: CT3124402-01#0235
CL Technical Services Ltd

IT Support Officer (Call Centre)

CL Technical Services Ltd

  • 5-day week
  • Medical plan
  • Paid overtime

Job Duties:
• Provide support to users for resolving IT problems
• Handle the hotline, service desk services and problem escalation
• Keep a record of daily data communication transactions, problems and remedial action taken
• Other ad-hoc duties assigned by Supervisor

• F.5 / DSE / Certificate or above in Information Technology or related discipline
• At least 1 year working experience in customer service / IT field
• Good command of both spoken and written English, Cantonese & Mandarin is a must
• Good interpersonal skill, telephone manner and service attitude
• On-the-job training is provided
• HK Permanent Resident is required

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More job information
Job ref no. CT3124402-01#0235
Job Function
Employment Term
  • Full-time
  • 1 year
Career Level
  • Entry level
  • N/A