Job ref no.: CT_HGC_NSDO_SO_201902 (CT3117978-01#0450)
HGC Global Communications Limited

IT Support Officer - Data Centre and Helpdesk

HGC Global Communications Limited

  • Discretionary bonus
  • Insurance plan
  • Medical plan


  • Diploma in Computer Studies or related disciplines
  • Minimum 1 year working experience in computer & data network operations, experience in telecom industry, data centre or helpdesk centre is definite an advantage
  • Good command of written and spoken Chinese and English
  • Responsible, self-motivated, team player and willing to work under pressure
  • Shift duty is required with shift allowance
  • Work Location: Shatin


  • Provide technical support services to internal users & external customers
  • Handle helpdesk phone calls and call registration into helpdesk system
  • Conduct daily system operations
  • Perform monitoring on data centre networks & systems as well as facilities status
  • Coordinate with vendors in problem fixing
  • Create and maintain helpdesk analysis report and records

(Fresh graduates are welcome to apply and on-the-job training will be provided) 

We offer competitive salary package and career development opportunity. Interested parties, please quote our reference number and apply with full resume, present and expected salary, by clicking Apply Now.

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within HGC Global Communications Limited. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request. Information of unsuccessful candidates will be destroyed within six months. 

More job information
Job ref no. CT_HGC_NSDO_SO_201902 (CT3117978-01#0450)
  • N/A
Job Function
  • Shatin
Employment Term
  • Permanent
  • Full-time
  • 1 year - 6 years
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree