Job ref no.: TC-IT-QW-100969

IT Support Officer

Taylor Coulter

Benefits
  • 5-day week
  • Paid overtime

Our client is a global supplies and services provider. As a result of expansion, they are looking for a Support Officer:

 

Job Responsibilities:

  • Support and maintain Helpdesk analysis
  • Provide incident reported or proactive maintenance alerts
  • Perform and troubleshooting first tier support
  • Provide hardware maintenance such as hardware replacement
  • Follow up the case and provide regular updates until it is closed.
  • Support VMware and Operating System operation upon request / mutually agreed schedule.
  • Provide Active Directory (AD) support
  • Delivery managed services to end- users by Phone/ E-mail
  • Perform system and hardware updates, upgrades and monthly check up

Job Requirements:

  • Diploma in Computer Science or related discipline
  • Minimum 2 years support experience in IT industry
  • Good command of both written and spoken Cantonese, English
  • Fresh Grad will also be considered

To apply for this role, please click the Apply Now  or send your full resume by MS word format.

 

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More job information
Job ref no. TC-IT-QW-100969 (CT3116348-01#2770)
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 2 years - 8 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip