Headquartered in Singapore, we have operations in Malaysia, Thailand, Philippines, China (Hong Kong, Beijing), Japan and Spain. Serving companies largely in the financial, IT, technology, ecommerce, airline, luxury and hospitality sectors, we specialize in generating high sales growth, improving call centre performance and profit generating customer service.
Teledirect has implemented over 5,000 successful programmes interacting with our clients’ customers around the world and a customer acquisition track record of over 3 million. We have also received over 170 regional and international industry awards under the best contact centre operations and the best contact centre professionals’ categories.
Our commitment to excellence is underscored by our practice of recruiting the best of the best, customizing products and services for rapid business growth and setting standards for quality performance and superb results.