Provide technical support and troubleshooting on office automation (OA) systems and related networking problems.
Provide backup support as the Helpdesk Operator.
Resolve technical problems and carry out hardware equipment repair/replacement.
Implement or upgrade OA hardware and software according to the given standards, policies and guidelines.
Maintain and revise computer standards, related setup procedures and operation manuals.
Perform computer equipment relocation tasks.
Provide internal support to ad hoc activities as specified by Senior Manager / Manager - Technology Services.
Diploma or above, preferably in Information Technology or related discipline
Minimum 5 years of experience in Information Technology services with at least 3 years of experience in end-user computing and technical support services position
Microsoft Certified Systems Engineer (MCSE) holder is preferred;
Experience in Microsoft Windows 2003 Active Directory, MS Office 2007 and Lotus Notes;
PC hardware support experience;
Good interpersonal communication and presentation skill;
Fluent spoken English and Cantonese. Putonghua preferable.
Work hour : Mon to Fri 8:30 - 18:20 and Sat 8:00 - 18:00 (Attend one full day on Saturday per month)
We offer excellent career opportunities, remuneration and benefits to the right candidates. Please state clearly the position you are applying with Job Tile in the subject line and sending a full resume in MS Word Format including recruitment channel, notice period, present and expected salary to: Human Resources Department, Automated Systems (HK) Ltd., 15/F., Topsail Plaza, 11 On Sum Street, Shatin, N.T. or email to [via CTgoodjobs Apply Now ]
We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data supplied will be destroyed within six months after the selection process.
Recognized by Mediazone as the "Most Innovative IT Company of the Year 2016", ELM Computer Technologies Limited is one of the most reputable end-to-end IT solution/service providers in Hong Kong for over 25 years.