Under Armour has a new opportunity at IT Service Delivery team. We are adding a Service Delivery Expert in Hong Kong and remote users, with superior IT service support and project delivery experience in office build-out, factory expansion and infrastructure standardization. Passion, desire and integrity are additional traits we look for in our teammates. If you want to make a difference, keep reading.
SDE role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests as well as installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (onsite, remote) in a timely and accurate fashion, and provide end-user assistance in areas of application support where required in supply chain and project management areas. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.
ESSENTIAL DUTIES AND RESPONSIBILITIES may include the following. Other duties may also be assigned.
EDUCATION and/or EXPERIENCE:
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
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The Company is the buying office of well-known performance active sportswear brand, UNDER ARMOUR, whose home office based in US. Our mission is to make all athletes better through passion, design, and the relentless pursuit of innovation. Every product is doing something to empower athletes everywhere.