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Job ref no.: CT3114386-01#6912

IT Support Specialist

E.C.Fix Technology Ltd

Responsibilities:

  • Works with the Server/End-user & Technical Services teams to support and maintain the SCCM environment.
  • Manage software deployment and the Windows patch management for end-users with SCCM.
  • Provide Tier I level and onsite technical support to end-users
  • Basic project management, including acting as a single point of contact for projects.
  • Provide input and technical support, including prioritization of workloads to ensure project delivery.
  • Create, write, and review standards and documentation.

Requirement:

  • Three or more years of hands-on computer support experience.
  • Strong experience in SCCM, Active Directory, LDAP
  • Strong experience in Windows platform
  • Familiarity with iOS and Android mobile platforms
  • Demonstrated ability to think on behalf of the customer in all interactions.
  • Ability to identify and resolve hardware and software issues on laptop and desktop devices.
  • Strong troubleshooting and analytical skills with demonstrated problem solving ability.
  • Proven ability to operate in high-pressure environments while successfully handling multiple competing priorities. Must also maintain a high level of discipline, flexibility, and professionalism.
  • Strong communication skills and the ability to work effectively with people at all levels both technical and non-technical.

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More job information
Job ref no. CT3114386-01#6912
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 3 years - 8 years
Career Level
  • Non-management level
Education
  • N/A