Job ref no.: CT3130312-01#2742

IT Support Specialist

CALC

Job Responsibilities:

  • Perform IT helpdesk support including call handling, follow-up action, coordination, and escalation;
  • Provide daily support and first level troubleshooting of the system / networking / application;
  • Provide software /hardware / network/ IT system troubleshoot and maintenance;
  • Perform the daily system administration and operation;
  • Arrange and perform the regular OS security patches update;
  • Review IT policy & procedure on a regular basis
  • Create tutorials to help end-users use a variety of applications;
  • Work IT technical support team to refine IT global support procedures;
  • Perform other ad hoc duties as assigned.

Requirements:

  • Degree holder in computer science or related disciplines within minimum 5 years relevant working experience;
  • Experience in managing all network hardware & equipment (including but not limited to routers, switches, hubs, UPSs, and security solutions (including firewalls, anti-virus solutions, and intrusion detection system) will be a definite advantage
  • Experience in managing servers (including e-mail printer, backup servers, and the associated operating systems and software) and responsible for on-site and off-site data centers will be an added -value;
  • Well-organised team player and willing to learn;
  • Excellent communication, analytical  and problem solving skills;
  • Immediate available is highly preferred.
Interest parties please send your detailed resume with current and expected salary to us by clicking "Apply Now".

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More job information
Job ref no. CT3130312-01#2742
Salary
Job Function
Industry
Location
  • Admiralty
Employment Term
  • Permanent
  • Full-time
Experience
  • 5 years
Career Level
  • Entry level
Education
  • Degree
Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan