Job ref no.: CT3118201-01#8471

IT Support

Matrix Research Limited

  • 13-month pay
  • Discretionary bonus


  • Provide technical support and maintenance services including software, desktops, notebooks, servers, network, hardware, and solve all computer problems;
  • Prepare, install, update and configure desktop / laptop hardware & software and IT equipment
  • Provide remote/on-the-field technical support (hardware and software) and Server monitoring
  • Monitoring security/network device
  • Network settings, data backup and repair
  • Internal system maintenance and monitoring
  • Ad hoc administration related jobs



  • Degree/Higher Diploma in Computer Science or equivalent
  • 1 years+ IT support related working experience
  • Working knowledge of support Microsoft Windows, Apple / Mac, and handheld devices such as- tablets / smartphones
  • Support experience with Microsoft Office and web application
  • Ability to diagnose and resolve basic technical issues
  • Strong analytical skills and problem-solving abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Good spoken and written Cantonese, English and Mandarin
  • Work in Hong Kong Science Park


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More job information
Job ref no. CT3118201-01#8471
  • N/A
Job Function
  • Hong Kong Science Park
Employment Term
  • Full-time
  • 1 year - 6 years
Career Level
  • Entry level
  • Asso. Deg or High Dip
  • Degree