Job ref no.: CT3129593-01#6376

IT Support

Kicks-Crew Company Limited

Job Description:
  • Provide Tier I Desktop Support specialized in hardware, software, network and mobility support to head office.
  • To ensure all IT tickets assigned processed as per the IT Ticket Quality Assurance standards.
  • To provide deep technical assistant via remote support tools

Primary responsibilities:

  • 4+ years of general experience in one or more of an IT functions
  • General understanding in one of the commonly used IT technologies including PC support, Networking, Applications, Programming Languages, Databases, Server Technologies, etc is required.
  • Excellent problem-solving skills
  • Explains information to others in straightforward situations
  • Applies knowledge of how the team integrates with other teams to achieve objectives

Additional responsibilities:

  • No supervisory responsibilities; accountable for individual contribution
  • May serve as developing knowledge leader for the team; and provides partnership to team members
  • Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines
  • Impacts own team and closely related teams through the quality, timeliness and effectiveness of work product
  • Solves routine problems using existing procedures and standard practices
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More job information
Job ref no. CT3129593-01#6376
Job Function
  • Tsuen Wan
Employment Term
  • Full-time
Career Level
  • N/A
  • N/A