Job ref no.: CT3129593-01#6376

IT Support

Kicks-Crew Company Limited

Job Description:
  • Provide Tier I Desktop Support specialized in hardware, software, network and mobility support to head office.
  • To ensure all IT tickets assigned processed as per the IT Ticket Quality Assurance standards.
  • To provide deep technical assistant via remote support tools

Primary responsibilities:

  • 4+ years of general experience in one or more of an IT functions
  • General understanding in one of the commonly used IT technologies including PC support, Networking, Applications, Programming Languages, Databases, Server Technologies, etc is required.
  • Excellent problem-solving skills
  • Explains information to others in straightforward situations
  • Applies knowledge of how the team integrates with other teams to achieve objectives

Additional responsibilities:

  • No supervisory responsibilities; accountable for individual contribution
  • May serve as developing knowledge leader for the team; and provides partnership to team members
  • Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines
  • Impacts own team and closely related teams through the quality, timeliness and effectiveness of work product
  • Solves routine problems using existing procedures and standard practices
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
More job information
Job ref no. CT3129593-01#6376
Salary
Job Function
Industry
Location
  • Tsuen Wan
Employment Term
  • Full-time
Experience
    N/A
Career Level
  • N/A
Education
  • N/A