Job ref no.: CT3130529-01#1539

IT System Support Assistant (6-Month Contract)

Tangs Department Stores Ltd

IT System Support is responsible to provide daily business system support, very much involved in testing, preparing training materials and documentation of business processes. He/she provides general support to ICT department reporting to Project Manager.
Key Responsibilities:
  • Attend and resolve internal users’ basic enquiries on their business applications
  • Create workflow diagrams that show the end-to-end business process for users
  • Participate in testing from writing test scenarios and cases in functional, integration and end-to-end process
  • Run test cases to capture test steps, screens and results for training materials
  • Record down all defects found and follow up for solution to ensure final testing result meets actual requirements
  • Any other tasks assigned by Supervisor from time to time
Experience and skills needed for this role

Behavioral Competencies
  • Able to work efficiency in team and under multi-tight schedule
  • Responsible, self-motivated, good communication and capable to work independently
  • A fast learner with high adaptability, open to challenges of working in a demanding environment
  • Proactive and positive in making decision and taking initiatives
  • Dedication to problem solving, attention to detail, dedication to quality results
  • Keen interest in understanding system technology
Language Skills
  • Fluent communication both written and spoken in English and Chinese
Computer Skills
  • Excellent command of PC skills (e.g. MS Office especially in Excel)
  • Proficiency in any ERP, BI Tools, PM tools or Diagram software would be an advantage
Interested parties, please click "Apply Now" to submit your application.

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More job information
Job ref no. CT3130529-01#1539
Job Function
  • North Point
Employment Term
  • Contract
  • Full-time
  • 1 year
Career Level
  • Entry level
  • Degree
  • 5-day week