Job ref no.: CT3119080-01#3222

IT System Trainer - 1~3 years of training experience

Evalueserve (Hong Kong) Company Limited

This trainer position will work on-site our client office which is a leading European investment bank.

Work Location: IFC2

Responsibilities:

  • Providing on-the-ground support to Equities staff on various proprietary and external applications
  • Train the Equities staff on new features and changes in the MS Office/Windows suite
  • Real-time support to technical queries and issues
  • Work with the ATT (Advisory technology training) team in creating a  training schedule
  • Liaise with the User Service Deck and local helpdesk in escalating the technical issues and following up for a timely resolution
  • Maintain issue log and share best practices

Requirements:

  • Previous experience in technical training is preferred
  • University degree from recognized institution
  • Advanced knowledge of MS Office 2010 and Windows 7
  • Exposure to Authoring and documenting tools is preferred
  • Excellent written and spoken English
  • Exposure to market data and banking reference data technologies and business terminology
  • Strong interpersonal and communication skills
  • Be a self-starter, with initiative, energy, commitment, and show he/she is keen to learn
  • Be flexible, and adaptable to different working styles
  • Be able to work under pressure and to deadlines
  • Have the confidence to discuss instructions and deliverables with the onshore team and local supervisor to ensure clear understanding
  • Have excellent interpersonal skills

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More job information
Job ref no. CT3119080-01#3222
Salary
  • N/A
Job Function
Industry
Location
  • Kowloon City
Employment Term
  • Full-time
Experience
  • 1 year
Career Level
  • Non-management level
Education
  • Degree