Job ref no.: CT3116513-01#7524

IT Systems Support Manager - Global Financial Firm

Agile Global Search

My client, a global financial firm, is currently expanding their teams in Hong Kong and would like to invite a seasoned systems support manager to join.

Working in a fast-paced environment, you will be responsible for:

  • Leading internal & external IT service providers on daily IT systems support & maintenance activities
  • Resolving short-term/long-term issues to meet KPIs on system performance
  • Working with Project Managers in estimating running cost of IT systems
  • Driving third-party service providers for continuous improvements
  • Managing technical issues & minimizing risks on repeating/major incidents

To be qualified for this role, you will need:

  • University degree in Computer Science or equivalence
  • Min 7 years of experience in IT systems support including at least 2 years in a managerial position
  • Experience in managing third-party service providers in delivery support and maintenance services
  • Experience in supporting multiple enterprise-level platforms and web/mobile applications
  • Strong communication skills in English and Cantonese

Apply Now below or send your CV directly to Fiona Hui at f.hui [at] for a confidential discussion.

Skill set
Enterprise-level systems support/vendor management exp.

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