Job ref no.: CT3116348-01#1264

IT Technical Helpdesk Support (POS/ Retail, FinTech, Fresh Grads welcomed!)

Venturenix Limited

  • 13-month pay
  • Dental plan
  • Medical plan

Our client is a leading company in the industry. They are looking for a few detail-oriented Helpdesk Support to take up technical customer services for their FinTech and retail project in new market expansion. 



-          Handle daily technical issues on payment related applications, POS and device provisioning

-          Troubleshoot and testing for different system integration

-          Handle customers’ enquiries on any technical issues

-          Coordinate technical issues raised by users and escalate to service providers and initiate remedial actions

-          Assist in defining user requirements and conduct UAT for system and device enhancement



-          University degree in Engineering or related disciplines

-          2 years+ technical experience in IT helpdesk support,

-          Best with experience on POS, payment or retail application support

-          Call centre experience will be an advantage

-          Fluency in spoken and written Chinese and English

Interested parties please click "Apply Now' to apply job

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3116348-01#1264
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 2 years
Career Level
  • Entry level
  • Degree