Job ref no.: CT3116348-01#1264

IT Technical Helpdesk Support (POS/ Retail, FinTech, Fresh Grads welcomed!)

Venturenix Limited

Benefits
  • 13-month pay
  • Dental plan
  • Medical plan

Our client is a leading company in the industry. They are looking for a few detail-oriented Helpdesk Support to take up technical customer services for their FinTech and retail project in new market expansion. 

 

RESPONSIBILITIES 

-          Handle daily technical issues on payment related applications, POS and device provisioning

-          Troubleshoot and testing for different system integration

-          Handle customers’ enquiries on any technical issues

-          Coordinate technical issues raised by users and escalate to service providers and initiate remedial actions

-          Assist in defining user requirements and conduct UAT for system and device enhancement

 

QUALIFICATIONS 

-          University degree in Engineering or related disciplines

-          2 years+ technical experience in IT helpdesk support,

-          Best with experience on POS, payment or retail application support

-          Call centre experience will be an advantage

-          Fluency in spoken and written Chinese and English

Interested parties please click "Apply Now' to apply job

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More job information
Job ref no. CT3116348-01#1264
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years
Career Level
  • Entry level
Education
  • Degree