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Job ref no.: CT3115687-01#0026
China Aircraft Leasing Limited

IT Technical Support

China Aircraft Leasing Limited

Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan

Responsibilities:

  • This role will be reporting to IT Manager;
  • Providing day-to-day technical support and help-desk services to users;
  • Installing and configuring Microsoft Window for PC;
  • Installing and configuring Smart Phone for users;
  • Providing front line support for email, Desktop, Laptop, Smart Phone, IT equipment issues;
  • Working with service vendors making sure vendor deployments and deliverables meeting the requirements;
  • Maintaining internal PC, Smartphone, window software and applications software licenses and inventory;
  • Assisting project implementation, like office relocations, window applications deployment;
  • Diagnosing hardware/software faults, assisting to resolve or reporting to 2nd line support;
  • Logging users queries and issues, assisting to resolve or reporting to 2nd line support;
  • Supporting sales meeting and conference setup; and
  • Perform ad hoc duties when required.

Requirements:

  • Diploma or above in Computer Science or related discipline;
  • Minimum 1 year IT user support / administration experience;
  • Solid experience in help-desk support, virus and spam control, Servers, Laptop, desktop, Smart Phone, PC disaster recovery and data migration;
  • Good PC knowledge;
  • Good communication and interpersonal skill;
  • Self-motivated, positive and customer focused attitude, able to work under pressure;
  • Able to work independently, effectively managing competing priorities and working to deadlines;
  • Good command of English and Chinese, both spoken and written; and
  • Immediate available is highly preferred. 

Interested parties please send your detailed resume with current and expected salary to us via e-mail: [via CTgoodjobs Apply Now ]

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More job information
Job ref no. CT3115687-01#0026
Salary
  • N/A
Job Function
Industry
Location
  • Admiralty
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree