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Job ref no.: CT-KL/CSPM (CT3118802-01#0411)
NTT Com Asia Limited

IT Technical Support

NTT Com Asia Limited

Benefits
  • 13-month pay
  • Birthday leave
  • Dental plan
  • Discretionary bonus
  • Medical plan
  • Paid overtime
  • Shuttle bus
  • Transportation allowance
  • … + 2 more

Job Responsibilities:

  • Perform technical support service of computer applications, hardware, software, networking, telecommunication systems and infrastructure IT support to external clients
  • Keep track of incident tickets updated and follow-up with relevant support teams
  • Delivery of operation reports, management report and customer report

Job Requirements:

  • Diploma holder or above of Computer Studies, Information Technology or related discipline
  • At least 1 year's relevant experience in IT service provider / Telecom industry
  • Understanding of LAN / WAN, TCP/IP networking, DNS, VPN, firewall router and switch
  • Shift Duty is required 

Benefits: 

Free shuttle bus service: To and from Tseung Kwan O, Kowloon Tong, Tsuen Wan, Tsuen Wan West, Central and Tin Hau MTR Station.

Fringe Benefits: 

  • 14 days Annual Leave
  • Double Pay
  • Discretionary Bonus
  • 14 weeks full-paid Maternity Leave
  • Birthday Leave
  • 5 days Paternity Leave
  • Dental coverage
  • Fitness and Recreation Centre  


We offer rewarding career with attractive remuneration package to the right candidate. Interested parties please send full resume with your availability, present and expected salary, and quoting reference number attention to Talent Acquisition team by clicking Apply Now button.

Only short-listed candidates will be notified.

 

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided by applicants will be treated in strict confidential and will only be used for recruitment related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies.

All information on unsuccessful candidates will be deleted from our files within 12 months. 

More job information
Job ref no. CT-KL/CSPM (CT3118802-01#0411)
Salary
Job Function
Industry
Location
  • Tseung Kwan O
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree