Job ref no.: CT_HGC_DCTO_ITT_201806
HGC Global Communications Limited

IT Technician (working location: Happy Valley)

HGC Global Communications Limited

  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan


  • Dedicated IT support engineer staying onsite
  • Supporting desktop hardware/software and peripheral devices
  • Fault isolation, resolution and coordination with support parties
  • Desktop configuration management
  • Desktop backup and restoration
  • Polycom VC support
  • LAN/voice port activation and relocation
  • Service and usage report generation
  • WiFi support, reset IPad configuration
  • Helpdesk support (Mon to Fri, 7:30am-4:30pm)
  • Incident/problem logging.
  • AD profile setup and shared folder assignment


  • Diploma in Computer and Communications Engineering or equivalent.
  • Preferably to have industry Certification in Professional Level, eg. Certified System Engineer (MS-Windows, Linux…)
  • Minimum 3 years’ experience in installation, configuration and maintenance of MS windows and PC LAN/Desktop support.
  • Experience in Email support
  • Hands-on experience in Microsoft platform (Windows Server, Exchange Server, PC server) & Linux platform administration.
  • Experience in virtualization platform, storage system is preferable
  • Experience in the administration of Polycom device or Cisco router, switch or network cabling is an advantage
  • 7 x 24 Standby Service is required  

We offer competitive salary package and career development opportunity. Interested parties, please apply with full resume, present and expected salary, by clicking Apply Now. Please quote the reference number on the e-mail subject.

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within HGC Global Communications Limited. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request. Information of unsuccessful candidates will be destroyed within six months.

More job information
Job ref no. CT_HGC_DCTO_ITT_201806 (CT3115412-01#0107)
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip