Job ref no.: 494165_1551257659 (CT3119981-01#0036)
The University of Hong Kong

IT Technician

The University of Hong Kong

IT Technician in the Information Technology Services (ITS) (Ref.: 494165) (to commence as soon as possible, on a two-year fixed-term basis with contract-end gratuity and University contribution to a retirement benefits scheme, totalling up to 10% of basic salary, with the possibility of renewal)

Applicants should possess a degree or a higher diploma in Information Technology (IT) related disciplines and at least 3 years' relevant post-qualification experience in configuration of PC and applications and classroom support services. They should have a good command of written and spoken English and Chinese, and good communication, analytical and problem-solving skills. Knowledge of IT Service Management (e.g. ITIL) and Project Management (e.g. PRINCE2) is an advantage. They should also have good knowledge and relevant experience in the following areas and perform the duties as assigned:

  • setting up, operating, maintaining and supporting a variety of client computer equipment including Windows/Mac PCs/laptops, virtual PCs, and providing resolution of related problems; and
  • setting up and managing audio-visual equipment including data projectors, video conferencing and sound systems in central learning spaces and other venues.

The appointee will carry out duties across an extended working day (8 am to 8 pm) according to a roster. He/She will be required to work evening shifts, during weekends and on public holidays occasionally.

A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits.

The University only accepts online application for the above post. Applicants should apply online and upload an up-to-date C.V. Review of applications will start as soon as possible and continue until April 30, 2019, or until the post is filled, whichever is earlier.

The University is an equal opportunities employer and
is committed to equality, ethics, inclusivity, diversity and transparency

More job information
Job ref no. 494165_1551257659 (CT3119981-01#0036)
Job Function
  • Central
Employment Term
  • Contract
  • Full-time
  • 0 year
Career Level
  • Non-management level
  • Degree