Jade Business Development Manager, China Team - Wealth & Personal Banking

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion.  Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals.  We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

如果您正在寻找有影响力的职业，请加入汇丰银行，发现自我价值。 不论您是想要一份可以带您登上事业顶峰的职业，还是探索振奋人心的新征途，汇丰都能为您提供发展机遇和资源支持，并带来职业成就 ，助您在职场平步青云。

财富管理及个人银行业务是汇丰整合了零售银行和财富管理的全球性新业务；汇丰环球私人银行则以 1.4 万亿美元的资产成为全球最大的财富管理机构之一。近年来，财富管理在亚洲的增长速度远超其他地区，汇丰在 2019 年的财富收入（同比）增长了 12% 至 57 亿美元。 我们专业的团队为全球数百万客户提供全方位的私人财富服务，从个人银行和家庭银行，到为企业所有者、投资者和超高净值人士专设的专业服务，包罗万有。我们提供最切合客户需求的产品和服务，例如银行账户、信用卡、个人贷款和抵押贷款、资产管理、保险、财富管理和私人银行业务。

We are currently seeking a high calibre professional to join our team as a Jade Business Development Manager II, China Team.

Principal Responsibilities

• Achieve the performance expectation by development of referral source, intermediaries and internal business partnership
• Outreach and acquire leads from the referral source
• Manage referral activities to convert to new customer acquisition
• Contact customers for application appointments
• Explain International Banking & Premier/Jade proposition
• Facilitate customer to complete account applications with required documents
• Provide support to enable customers fulfilling qualified Premier/Jade status
• Build strong client relationships since acquisition, obtain and maintain trustworthy relationship
• Arrange/participate in relationship building client visits and events
• Refer client to International Banking Manager, Insurance Specialist, Retail Sales or other stakeholders for financial needs
• Effective use of tools and information to drive client service delivery and RBWM performance
• Build a high personal and corporate profile in the community in which you are based
• Develop network of external professional contacts with the aim of acquiring new business, enhancing technical knowledge and promoting the brand

我们现诚邀各界精英加入成为我们尚玉业务团队。

主要职责：

• 通过发展引荐资源、中介机构和内部业务伙伴关系实现预期业绩
• 拓展人脉并从引荐资源中获取潜在客户
• 管理活动，把握机会发掘新客户资源
• 联系客户预约申请
• 向客户解释国际银行业务、卓越理财/尚玉的定位
• 协助客户填写申请账户的所需文件
• 向客户提供支持以协助他们成为符合资格的卓越理财/尚玉的尊贵客户
• 与新客户建立牢固的客户关系，并维持我们值得信赖的形象
• 安排/参与客户拜访和活动以建立良好客户关系
• 向国际银行业务經理、财务策划副总裁、零售业务销售人员或其他持份者推荐客户以满足财务需求
• 灵活有效地使用工具和信息来推动客户服务和 WPB业绩
• 在您所在的社区建立良好的个人和企业形象
• 向外发展专业人脉以获取新业务、增强专业知识和推广汇丰银行

Requirements

• Bachelor's degree or equivalent experience
• Solid proven experience in customer experience/banking industry preferably in non-resident Chinese (NRC) segment
• Proven ability to manage professional relationships with multiple internal/external parties and deliver results with multiple deadlines
• Strong communication, client focus and influencing skills
• Strong sales orientation and networking skills
• Understanding of business banking client segment and products and services
• Clear view on cross border policy and how to work with FCC, Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
• Local regulatory & license requirements - job holder should possess valid licenses with accreditation on wealth management and qualification as required by country
• Fluency in Mandarin, English and preferably Cantonese

入职条件

• 持有大学学历，或有相关经验优先考虑
• 在客户服务/银行业方面有扎实的经验，具有在内地客户领域经验优先考虑
• 有能力统筹管理内部/外部关系并具有多任务处理能力
• 具备出色的沟通、以客户为中心的专业态度和优秀的影响能力
• 具备强大的销售导向和人脉网络
• 了解商业银行客户群以及产品和服务
• 清楚了解跨境政策以及如何与 FCC、合规、信用与风险和内部监管部门合作，以确保一个平衡的风险经营环境
• 符合当地监管和执照要求，需要持有当地要求的财富管理和资格认证的有效证明
• 掌握流利的普通话、英语，流利粤语获优先考虑

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

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本文件由香港上海汇丰银行有限公司刊发

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