Posted on 2021-10-11

Junior Adjuster / Adjuster - Insurance Claims

McLarens Hong Kong Ltd

Job Description

We have the following exciting opportunity to join our Loss adjusting team in Hong Kong:

Junior Adjuster / Adjuster:

Overall responsibility of handling professional loss adjusting claims and reporting to your direct manager. You will be responsible for handling a portfolio of claims from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures.

You will be assisting senior loss specialists on major and complex loss claims.


  • Investigating, negotiating and agreeing settlement of claims in a professional manner
  • Liaising with insured, insurers/brokers to achieve professional and timely conclusion of claims
  • Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales
  • Ensuring time reporting and billing is compliant with internal standards, processing and systems
  • Ensuring invoices raised are accurate and timely
  • Liaising closely with McLarens Adjusters where appropriate
  • Attend client review meetings


  • Have gained 2+ years' experience in loss adjusting sectors with sound technical knowledge and a strong performance ethic
  • Excellent communication skills are a pre-requisite
  • Able to demonstrate a focus on quality and organisational skills
  • Proven capability in negotiation, decision making, and problem-solving
  • Strong stakeholder management skills
  • Ability to work under difficult circumstances and pressure and to strict deadlines
  • Strong team player mindset and commitment
It is essential for candidates to have experience in loss claims handling and caseload management. Relevant qualifications such as ANZIIF, ACLA, CII, and CILA etc. would be advantageous.

To apply

Should you wish to apply for the above position, please submit your CV and supporting cover letter, clearly stating the position you are applying for and expected salary.

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More job information
Job Function
  • North Point
Employment Term
  • Full-time
  • 2 years
Career Level
  • Entry level
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan