Junior Business Analyst (Senior Information Analyst)

The Information Management Department, Shared Services provides professional Information Technology services to Cathay Pacific Airways Limited and its subsidiaries, including but not limited to Cathay Pacific Catering Services (H.K.) Limited (‘CPCS’), Cathay Pacific Services Limited (‘CPSL’), Hong Kong Airport Services Limited (‘HAS’) and Vogue Laundry Service Limited (‘VLS’).

The incumbent will support the development of related IT services / solutions to meet the business users' requirements efficiently according to the IT industry best practice and the Company's IT standards.

Responsibilities

• Study and analyze business and system information to facilitate system improvement planning and design
• Assist in analyzing business processes, collecting business requirements and translate them into functional specifications and detailed test plans
• Document workflows and results of business analysis
• Coordinate software delivery with contractors and ensure good quality of work
• Manage IT solution testing based on defined testing scenarios and scripts
• Conduct software change impact analysis to support day to day management of change requests in relation to the project plans
• Perform any ad-hoc duties as assigned by the Management

Requirements

• Degree holder in Computer Science, Computer Engineering or Information Management or other related disciplines
• Minimum 3 years' relevant work experience in IT software analysis and software and system design and development gained from sizable organizations
• Having air cargo terminal, ramp operation, or laundry operation domain knowledge and working experience of testing management will be an advantage
• Understanding industry IT service management best practice with ITIL and ITIL foundation certificated is preferred
• Results oriented with good analytical and problem-solving skills
• A good team player with good communication and interpersonal skills

Candidates with more experience may be considered as Business Analyst.

We offer a competitive remuneration package and a full range of benefits. Interested parties please send your resume withyour current and expected salary to Head of People,11 Catering Road East, Hong Kong International Airport, Lantau, Hong Kong or by clicking the Apply Now button .

Personal data collected will be treated in the strictest confidence and only be used for recruitment related purpose by Cathay Pacific Catering Services (H.K.) Limited, Cathay Pacific Services Limited, Hong Kong Airport Services Limited and Vogue Laundry Service Limited. Applicants who do not receive notification for interview within six weeks may consider their application unsuccessful.