Job ref no.: CT3115703-01#0817

Junior IT Support Analyst

Up Recruitment

Up Recruitment -Hong Kong

The Client:
  • One of the top tier international law firms in Hong Kong

What can the client offer?
  • Valuable experience from a sizable company with excellent career path
  • Multi-cultural working environment
  • Above market rate salary package

What are your responsibilities?
  • Provide daily IT support for Internal users
  • Act as the first point of contact to provide IT helpdesk support and trouble shooting
  • Provide on-site and remote IT support
  • Provide guidance to users for system errors
  • Escalate calls in timely matters
  • Produce training material and deliver training to internal users

What skills/ qualification will you need?
  • Diploma or higher in Computer Science, Information System or related disciplines
  • 1-2 years of experience in IT helpdesk support
  • Strong knowledge of Microsoft Office and Windows desktop environments
  • Strong English and Chinese language skills

Who would be suitable for the position?
  • Good troubleshooting skill
  • Good interpersonal skill, customer service orientated

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More job information
Job ref no. CT3115703-01#0817
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 1 year - 2 years
Career Level
  • Non-management level
  • Asso. Deg or High Dip
  • Degree