Job ref no.: CT3116348-01#2765

Junior Technical Support

Sharp Point Limited

  • 5-day week
  • Discretionary bonus

Responsibilities and Duties

  • Coordinate system installation and upgrades with the customers;

  • Provide user training;

  • Handle & Troubleshoot customer technical enquiries;

  • Responsible for providing remote and on-site technical support/ helpdesk support to customers including system diagnosing, troubleshooting and repairing.

What You Offer

  • Diploma in Computer Science or equivalent;

  • 2 years or above of working experience in IT supporting;

  • Financial industry experience is preferred;

  • Knowledge in Window Server,TCP/IP and MySQL is a plus;

  • Good team player with strong interpersonal and communication skills;

  • Willing to learn and have a strong sense of responsibility;

  • Self-motivated, dynamic and able to work with challenges;

  • Passionate with strong commitment in IT career;

  • Fresh graduate is welcome to apply.


What We Offer

  • Highly competitive salary + bonus (in line with experience);

  • Discretionary bonus based on performance;

  • Fast paced and high growth environment, encouraging development of new technologies and ideas;

  • A flat management structure, where everyone is willing to voice his/her opinion;

  • Hands-on experience in the most exciting part of the financial industry.


Interested parties please send full resume in MS Word or PDF format, including personal particulars, employment history, present and expected salary and contact phone number to us by clicking Apply Now.

For further information, please visit our website:

Due to the high number of responses that we receive, we are only able to respond to successful applicants.


All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3116348-01#2765
  • N/A
Job Function
  • Causeway Bay
Employment Term
  • Permanent
  • Full-time
  • 2 years - 7 years
Career Level
  • Entry level
  • Diploma or equivalent