Job ref no.: CT3115387-01#0069
JW Marriott Hotel Hong Kong

JW Center Secretary

JW Marriott Hotel Hong Kong

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Family medical plan
  • Insurance plan
  • Marriage leave
  • Medical plan
  • PRC holidays
  • … + 3 more

Job Summary

  • Assist guests with their business center needs (e.g., making copies, sending faxes, typing) and bill services.
  • Open and close the business center. Instruct guests on how to access the internet.
  • Package, label, and ship items for guests and ensure that charges are applied to proper accounts, room numbers, or credit cards.
  • Coordinate delivery of packages, mail, faxes, and/or boxes to the proper meeting room or guest room.
  • Contact appropriate individual or department as necessary to resolve guest call, request, or problem.
  • Balance and drop receipts according to Accounting specifications.
  • Monitor inventory of supplies and equipment and order general office supplies. Notify Loss Prevention/Security of any guest reports of theft.
  • Report accidents, injuries, and unsafe work conditions to manager.


  • A great deal interpersonal skills 
  • Strong Communication skills (verbal, listening, writing)
  • Innovative
  • Pro-active and reliable
  • Able to work alone and within a team
  • PMS knowledge, Guestware, Microsoft office and other operating systems.
  • Outgoing personality and outstanding guest service skills.
  • Extensive knowledge of various Microsoft applications and other office work.
  • Good level of English essential



To apply :

Human Resources Department

Pacific Place, 88 Queensway
Admiralty, Hong Kong.
or E-mail us your resume to [via CTgoodjobs Apply Now ]

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Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

More job information
Job ref no. CT3115387-01#0069
  • N/A
Job Function
  • Admiralty
Employment Term
  • Full-time
  • 1 year - 2 years
Career Level
  • Non-management level
  • Degree