Job ref no.: CT3120462-01#0237
K11 Concepts Limited

[K11 MUSEA] Club Ambassador

K11 Concepts Limited

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Flexible working hours
  • Insurance plan
  • Medical plan
  • … + 1 more


  • Maintain high visibility during service hours to ensure smooth running of operations, promote good PR, take corrective actions and handle customer queries and complaints
  • Build relationship with members, encourage repeat visits and record member profile and preferences
  • Promote, upsell and improving sales of retail products, tea, beverage and wine
  • Build good communications with members, customers and other departments


  • At least 3 years solid experience in luxury retail brand or 5-star hotels or high end private clubs 
  • Preferably hotel banquet an coordination experiences 
  • Energetic, pleasant and passionate about innovative services
  • Good command of English and Chinese (Cantonese and Mandarin)
  • Strong customer service, telephone, presentation and interpersonal skills.
  • High level of creativity to conceptualise and implement new programmes / services 

Working Location: Victoria Dockside 

We offer attractive remuneration package to the right candidates. Interested parties, please email full resume with current and expected salary by clicking Apply Now

(Personal data collected will be used for recruitment purpose only) 

More job information
Job ref no. CT3120462-01#0237
Job Function
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
  • 3 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip