A Key Account Management Cockpit Leader opportunity in our Hong Kong office is now created as an expansion of the team to manage the account of a global French luxury brand.
What you will be doing
As a Key Account Management Cockpit Leader, you will be the sole operations entry point for the customer’s regional team and proactively engage with customer’s requests and spot projects. You will work closely with various departments and entities in the Asia Pacific region to ensure expectations are met as per agreement, rectify matters, ensure smooth communication and coordination of operational gaps and any account management related subjects. You will be responsible for identifying, articulating and proposing preventive and corrective actions in the event of operational mishaps and ensure alignment of deliverables to support and strengthen the objectives of the account.
To be successful in this role, you must be quick and flexible with alternative solutions in the event of any deviations at a geographical level and ensure timely communication with the customer upon identifying any potential risks. Working with the RAM/KAM team, you will support in preparing any back-up solution pricing in any state of force majeure or highly risked shipments.
With the support of peers, you will relate with the customer in performance analysis, review KPI reports and initiate continuous improvement initiative to exceed expectations.
The successful applicant
We offer attractive remuneration package with benefit including double pay, medical & dental insurance to the right candidate. Interested parties please send your resume stating expected salary, expected work location and date available by Apply Now Button.
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Bolloré Logistics Hong Kong Ltd
Bollore Logistics is a subsidiary of Bolloré Group, a highly diversified, independent industrial group that ranks among the world’s top 10 in transport and logistics.
Historically, Bollore’s core business has always been intercontinental air and ocean freight. By monitoring and responding to its customers’ changing needs, Bollore has broadened the scope of its expertise and is now a global leader in supply chain management.
We offer a full range of services and industry expertise. Our solutions match the complete logistics needs of importers and exporters, upstream and downstream of production: organizing transport, customs and regulatory compliance, logistics, industrial projects and supply chain services.
Our rapid expansion in Hong Kong has given rise to an immediate job opportunity for the following position