Handle customer inquiries and service requests in a good manner through email and phone calls, in both Ocean and Air operations
Produce accurate reports and follow up shipment bookings
Maintain close communication and coordinate with overseas offices, customers or stakeholders, and warehouses in an efficient and effective way
Confirm information for order processing, such as: selling rate, shipping company preference, shipping schedule, payment terms, shipment ready date and consolidation, etc.
Update information on system, such as: shipment details, working manual, account management list and vendor list, etc.
Provide general administrative and back-up support within the department
Matriculated or Diploma in Supply Chain and Logistics
Minimum 2 years' working experience in freight forwarding / logistics Industry (Candidate with more experience will be considered as Senior Executive)
Good customer servicing skills, patient and proactive
Detail Oriented and good team spirit
Fluent in oral English and Mandarin
Competent in MS Office applications including Word, Excel and Chinese word processing
Willing to learn and work overtime if needed
Immediate available is highly preferred
We offer attractive salary package and fringe benefits including 5-day work; double pay; bonus; medical insurance; dental insurance; education subsidies; shuttle bus; special leave etc. to the right candidate.
Interested parties please click Apply Now and send full resume with availability and expected salary to Human Resources Department.
(Personal data collected would be used for recruitment purpose only.)
C.H. Robinson is one of the world's largest third party logistics (3PL) providers of freight and transportation logistics, outsource solutions, fresh produce sourcing, and information services. Founded in 1905, with over 230 offices and more than 13,000 employees worldwide, we as a publicly owned and traded on NASDAQ (Symbol: CHRW) have built a strong reputation as an industry leader. As a consistently growing company, we cordially invite high caliber talents to fill in the following position.