Job ref no.: CT3115644-01#0083
C.H. Robinson Worldwide (Hong Kong) Limited

Key Account Operations Executive

C.H. Robinson Worldwide (Hong Kong) Limited

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Medical plan
  • Paid overtime
  • Shuttle bus
  • Transportation allowance
  • … + 3 more


  • Handle customer inquiries and service requests in a good manner through email and phone calls, in both Ocean and Air operations
  • Produce accurate reports and follow up shipment bookings
  • Maintain close communication and coordinate with overseas offices, customers or stakeholders, and warehouses in an efficient and effective way
  • Confirm information for order processing, such as: selling rate, shipping company preference, shipping schedule, payment terms, shipment ready date and consolidation, etc.
  • Update information on system, such as: shipment details, working manual, account management list and vendor list, etc.
  • Provide general administrative and back-up support within the department


  • Matriculated or Diploma in Supply Chain and Logistics
  • Minimum 2 years' working experience in freight forwarding / logistics Industry (Candidate with more experience will be considered as Senior Executive)
  • Good customer servicing skills, patient and proactive
  • Detail Oriented and good team spirit
  • Fluent in oral English and Mandarin
  • Competent in MS Office applications including Word, Excel and Chinese word processing
  • Willing to learn and work overtime if needed
  • Immediate available is highly preferred 

We offer attractive salary package and fringe benefits including 5-day work; double pay; bonus; medical insurance; dental insurance; education subsidies; shuttle bus; special leave etc. to the right candidate.

Interested parties please click Apply Now and send full resume with availability and expected salary to Human Resources Department.


(Personal data collected would be used for recruitment purpose only.)

More job information
Job ref no. CT3115644-01#0083
  • N/A
Job Function
  • Kwai Fong
Employment Term
  • Permanent
  • Full-time
  • 2 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree