Job ref no.: CT3121669-01#0159
C.H. Robinson Worldwide (Hong Kong) Limited

Key Account Representative

C.H. Robinson Worldwide (Hong Kong) Limited

  • 5-day week
  • 13-month pay
  • Birthday leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Marriage leave
  • Meal allowance
  • Medical plan
  • Paid overtime
  • Shuttle bus
  • Special / extra leave
  • Transportation allowance
  • … + 7 more


  • Handle customer inquiries and service requests in a good manner through email and phone calls, in both Ocean operations
  • Produce accurate reports and follow up shipment bookings
  • Work according to customer SOP for operational efficiency and effectiveness
  • Maintain close communication and coordinate with overseas offices, customers or stakeholders, and warehouses in an efficient and effective way
  • Confirm information for shipment processing, such as: cost, selling rate, shipping company preference, shipping schedule, payment terms, shipment ready date and consolidation etc.
  • Create / Update information for assigned process such as: shipment details, working manual, account management list and vendor list, etc.
  • Provide general administrative and back-up support within the department
  • Work as a control tower to assist the respective origins to understand and complies with the customer requests
  • Plan and follow up daily shipments including Purchase Order Management
  • Perform other ad-hoc duties as assigned



  • Matriculated or Diploma in Supply Chain and Logistics
  • Minimum 2 years' working experience in freight forwarding / logistics Industry
  • Good customer servicing skills, patient and proactive
  • Detail Oriented and good team spirit
  • Fluent in oral English, Cantonese and Mandarin
  • Competent in MS Office applications including Word, Excel and Chinese word processing
  • Willing to learn and work overtime if needed
  • Candidate with more experience will be considered as Senior Representative
  • Immediate available is highly preferred


We offer attractive salary package and fringe benefits including 5-day work; double pay; bonus; medical insurance; dental insurance; education subsidies; shuttle bus; special leave etc. to the right candidate.

Interested parties please click Apply Now and send full resume with availability and expected salary to Human Resources Department.

(Personal data collected would be used for recruitment purpose only.)


More job information
Job ref no. CT3121669-01#0159
Job Function
  • Kwai Fong
Employment Term
  • Permanent
  • Full-time
  • 2 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip