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Job ref no.: CT3114388-01#5477

KOREAN SPEAKING CLIENT SERVICES MANAGER

Robert Walters

Responsibilities:

  • The Client Services Manager is responsible for the day to day management of clients
  • To support the overall team’s common goals and work closely with business partners to enhance the company’s securities service proposition
  • Ensure that client enquiries are responded to in a polite and timely manner and monitor completeness and accuracy to drive service improvement
  • Work in close coordination with internal stakeholders to ensure smooth service management and proactive management of client issues and requirements
  • Day to day operational queries and service issues from clients can pertain to various issues including follow up on trade status, corporate action payments and notifications, execution of Foreign Exchange and cash management positions, account opening requests in various markets

Requirements:

  • University graduate with a degree in finance or a related discipline
  • Relevant experience in the securities services industry
  • Sound knowledge of the securities industry and global market infrastructure and ongoing developments
  • Understanding of some of the company securities service's products such as accounting, valuation, global custody, banking services and administration of unit trusts and mutual funds
  • Excellent written and spoken English and Korean language is highly desirable
  • Strong interpersonal, analytical, problem solving, decision making skills and a team player
  • Personal qualities will include diplomacy, integrity and leadership skills

Get in touch

Elise Mak

+852 21619407

 

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More job information
Job ref no. CT3114388-01#5477
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 5 years
Career Level
  • Middle management level
Education
  • Degree