Posted on 2021-10-21
Hang Seng Bank Limited

Learning Academy Manager

Hang Seng Bank Limited

Human Resources

Human Resources leads the implementation of the Group’s people strategy in line with business objectives.  It facilitates talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing and engagement.

We are currently seeking a high caliber professional to join our department as Learining Academy Manager.

Principal responsibilities

  • Work closely with Line Managers and Subject Matter Experts to analyze staff learning needs, write up learning proposals, design and deliver learning solutions that help drive business results
  • Collaborate with Group/Regional Learning teams, external vendors to implement and deliver learning products and services with agreed timeline and budget
  • Deploy appropriate delivery channels for different learning solutions; support learners’ change journey and measure the learning effectiveness
  • Design and deliver appropriate learning interventions to the business in line with priorities and plans set out by Senior Academy Learning Manager
  • Enable bank’s strategies, purpose and values through designing and delivering appropriate learning solutions 
  • Promote future skills development initiatives across business and functions 


  • Effective engagement with Customers / Stakeholders / Colleagues to influence and respond to their changing needs and priorities
  • Demonstrate agile ways of working to operate in a dynamic environment 
  • Demonstrate complex problem solving and critical thinking with strong business focus
  • Effective communication, presentation and facilitation skills 
  • Proficiency in written and spoken English and Chinese
  • University degree in Finance, Economics, Business Administration or a related discipline 
  • Professional qualifications such as CFA, FRM, AHKIB, CFMP etc. are an advantage 
  • Minimum of eight years’ experience in learning or in the first line in banking, experience in learning design and delivery desirable

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

More job information
Job Function
Employment Term
  • Permanent
  • Full-time
  • 8 years - 20 years or above
Career Level
  • Middle management level
  • Degree
  • Master's degree