Job ref no.: CT3123438-01#0008
Plaza Premium Group

Learning & Development Manager

Plaza Premium Group

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Meal allowance
  • Medical plan
  • Transportation allowance
  • … + 1 more


  • Work closely with Group Learning and Development Manager, to identify and review training needs in airport lounges and all outlets so as to maintain good quality of customer service.
  • Develop KPIs on learning and development to measure Learning effectiveness.
  • Plan and manage initiatives in the learning calendar to ensure timely implementation for Managers, Operational colleagues, Management Trainees and Interns.
  • Execute training needs assessments and make necessary recommendations & training solutions, ensuring the objectives are fully addressing the company’s values, business objectives and results, and the training needs of the employees.
  • Plan, develop, conduct and supervise training and development programs according to business needs.
  • Update training manuals based on operational needs.
  • Plan, review, prepare, and monitor the company’s Training Budget & Training Plan.
  • Train and manage the team of internal trainers to ensure effective delivery of all internal trainings.
  • Work closely with External Training providers on external in-house training programs or public programs.
  • Seek best solutions to improve operations workflow procedures.
  • Manage learning programme administration and training records; Monitor the budget allocation for Learning and Development.
  • Assist in setting up new operations and involving in business development.
  • Participate in any ad hoc projects that the company assigns



  • Bachelor’s Degree in Human Resources or other discipline
  • 8 years of experience in Learning & Development including training design and facilitation
  • Certified in branded training products and psychometric tools (MBTI, 360 assessment, DICS, etc..) is an advantage
  • Hands on experience in E learning design, career development and talent management.
  • A mature individual with excellent interpersonal skills.
  • Fluent in both written and spoken English and competent in Putonghua
  • Independent, capable in handling diversity in a multicultural organization

Interested parties please send full resume with earliest availability, current and expected salary to Human Resources Department By email [via CTgoodjobs Apply Now ] or WhatsApp 67031780.

Personal data provided will be treated in strict confidence and used for recruitment purpose only.

More job information
Job ref no. CT3123438-01#0008
  • N/A
Job Function
  • HK International Airport
Employment Term
  • Full-time
  • 8 years - 10 years
Career Level
  • Middle management level
  • Degree