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Job ref no.: CT3114387-01#8592

Lifestyle Consultant (Working Location - London)

AMAC Human Resources Consultanats Ltd


AMAC Human Resources Consultanats Ltd -Hong Kong Our client is a fast growing company with a luxury concierge business in London. In order to cope with rapid expansion, she is currently looking for high caliber candidates to join the company:

Job Summary:Responsibilities:

  • Servicing APAC high net-worth customers through various delivery channels via phone, email and web requests to meet or exceed client objectives of utilization, brand recognition and customer loyalty
  • Provide exceptional, high-touch service with customized arrangements
  • Understands the culture and needs of the customer, conduct researches, provide recommendation to fulfil on customer requirements
  • Good knowledge of luxury brands and the latest development
  • Provide program benefit support, responds promptly to customer needs and requests, provide service and assistance
  • Build up and maintain good relationship with customers


Requirements:

  • Native English speaker and fluent in Cantonese and Mandarin. Additional language ability in Japanese, Korean, Malay, Thai, etc. is a plus
  • 2-4 Years of experience in booking travel arrangements in a corporate environment or relevant customer service experience working in a contact centre environment
  • Previous experience working with VIP clientele is an advantage
  • Familiar with luxury market either professionally or through personal experience
  • Well-travelled in both domestically and internationally is preferred
  • Good knowledge of travel bookings such as airfare, accommodation, transportation, event planning and other personal services
  • Proficiency in collecting and researching information
  • Ability to solve problems in a timely manner, analyze information skillfully, high attention to detail and wok independently
  • Excellent communication and organization skills
  • Good command of speaking and writing skills
  • Proficient in MS Office, E-mail and Internet
  • Must be able to work across a 7x24 roster


A competitive salary package, bonus program and excellent career growth opportunities will be offered to the right candidate.

Interested parties please send your full resume by clicking Apply Now with expected salary or contact us at (852) 2521-1166 for details.

For more information, please visit our website at www.amacjob.com
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More job information
Job ref no. CT3114387-01#8592
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 2 years - 10 years
Career Level
  • Entry level
Education
  • N/A