Job ref no.: CT3123139-01#0031
Grantit Limited

Loan Servicing Specialist (Near WanChai MTR/ 5 Days)

Grantit Limited

Benefits
  • 5-day week
  • Birthday leave
  • Medical plan
  • Special / extra leave

We are looking for a Loan Servicing Specialist to join our loan servicing team. If you have any experience in the loan servicing field, or if you are a good communicator, we’d like to meet you!


Key Responsibilities

● Manage users onboarding, contract explanation etc.
● Handling existing users on repayment via phone call, WhatsApp and Email
● Handling general telephone enquiries and customer service ad hoc
● Handling loan application related matters
● Provide administrative support to the department (such as data entry, file archiving,
scanning, etc)
● Resolve product or service problems
● Manage incoming calls, emails, or any customer related questions


Ideal Candidates

● Fresh graduate, or less than 2 years of working experience
● Value people, culture transparency, openness, and teamwork
● Work well in a fast-paced and demanding environment
● Strong communications skills; Cantonese and English
● Typing Skill: Chinses (Traditional) and English
● Responsible and good punctuality
● Available working alternative on Saturday is a plus
● Salary Negotiable


Benefits

● Birthday Leave, Anniversary Leave, Medical insurance

More job information
Job ref no. CT3123139-01#0031
Salary
Job Function
Industry
Location
  • Wanchai
Employment Term
  • Full-time
Experience
  • 0 year - 2 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel